TOLLEY’S EFFECTIVE OUTSOURCING : PRACTICE AND PROCEDURES ( IN GOOD CONDITION )
Tolley’s Effective Outsourcing : Practice and Procedures takes you step-by-step through the processes and procedures needed to conclude a successful outsourcing contract. This book contains guidance on all aspects of outsourcing including cost savings and service improvements, legal issues relating to service requirements, service levels and key performance indicators and covers a wide range of outsourcing projects.
Complete with all the most up to date legislation and case law this practical book will put you in a strong position when negotiating any outsourcing contract and help you gain the most from any outsourced project.
- The decision to outsource
- Service improvement and gainshare
- Tendering and contract formation
- Project planning and project reviews
- Financial issues
- Employment Issues
- Legal Issues